I was very impressed by this software this weekend.
A Western Digital hard drive had been indicating impending failure via SMART for about a month, so we turned the machine off until I came onsite. Luckily, there was an identical "backup" drive already installed in the machine -- it just needed an OS image.
I tried Western Digital's migration utility between drives. The bad part was that it appeared to work just fine. Until half the icons didn't work, and more than half the programs crashed on launch.
So I poked around. Acronis <a href="http://www.acronis.com/products/trueimage/">TrueImage</a> offered a generous free trial sufficient to copy the drive image. And it worked great. Absolutely perfect.
It was surprisingly easy to use. And unlike Ghost and the ilk, it can make backup images without leaving Windows. It is easy enough that it is now reasonable for my client to maintain images of each workstation (prior to this, all data is maintained on a backed up server, and workstations were reloaded from a fresh image/machine on catastrophic failure). As an added bonus, you can "mount" an image to extract specific files, removing the primary reason why I have avoided images in the past.
By the end of the day, the company had purchased a full license. And I may get another one to use at my day job (I've had a motherboard failure and an HD failure within the past year).